168mnl Privacy Policy – How We Protect Your Data

01

Overview

168mnl takes the privacy of its players seriously. This policy outlines our approach to handling personal information collected through the 168mnl website and platform, including activity across the live casino, sports betting, slots, eBingo, and account management sections.

We collect only the information necessary to operate the platform, verify player identities, process transactions in Philippine Peso, and maintain a safe and fair gaming environment. We do not sell your personal data to third parties for marketing purposes. We do not share your information beyond what is described in this policy.

If you have questions about anything in this policy, contact us at [email protected] before using the platform.

02

Data We Collect

168mnl collects personal data through direct input during registration, account use, and payment processing, as well as automatically through your interaction with the platform. The categories of data we collect include:

We do not collect full payment card numbers, CVV codes, or bank account PINs. Payment processing is handled through secure third-party channels, and only transaction metadata is retained by 168mnl.

03

How We Use Your Data

The data we collect is used exclusively for the following purposes:

• Account management: Creating, maintaining, and securing your 168mnl account, including OTP verification and password management.
• Identity verification: Confirming that you meet the age requirement of 21 years and above, and completing KYC checks as required before financial functionality is enabled.
• Payment processing: Facilitating deposits and withdrawals in Philippine Peso through supported local banking and e-wallet channels.
• Platform operation: Recording game sessions, processing bets, and maintaining accurate account balances across all gaming categories.
• Security and fraud prevention: Monitoring account activity for suspicious patterns, detecting multi-accounting, and protecting the integrity of the platform.
• Customer support: Responding to queries, resolving disputes, and investigating account issues.
• Responsible gaming: Identifying and responding to patterns that may indicate problem gambling behaviour, in line with our responsible gaming commitments.
• Legal and regulatory compliance: Meeting obligations under applicable laws and cooperating with lawful requests from authorities in the Philippines.

We do not use your personal data for unsolicited third-party marketing or profiling beyond what is necessary to operate your account safely and fairly.

04

Data Sharing

168mnl does not sell, rent, or trade your personal information to third parties. Your data may be shared only in the following limited circumstances:

• Payment processors: Transaction data is shared with our payment service partners solely for the purpose of processing deposits and withdrawals in PHP. These partners are contractually bound to handle your data securely and only for payment purposes.
• Identity verification providers: KYC-related information including government ID details may be shared with third-party verification services for the purpose of confirming your identity and age. These providers operate under strict confidentiality agreements.
• Platform and technology providers: Service providers who support the technical operation of the 168mnl platform may process certain data on our behalf, subject to data processing agreements that limit their use of your information.
• Legal and regulatory authorities: Where required by applicable Philippine law, court order, or a lawful request from a competent authority, 168mnl may disclose account and transaction data. We will only disclose the minimum information required.
• Fraud and security investigations: In cases of suspected fraud, money laundering, or platform abuse, relevant data may be shared with investigative parties as legally permitted.

05

Data Security

168mnl applies technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Security practices in place across the platform include:

• SSL/TLS encryption for all data transmitted between your browser or device and the 168mnl platform.
• Encrypted storage of sensitive account and identity data at rest.
• OTP-based authentication for account login and critical account changes.
• Access controls that limit internal data access to personnel who require it for their specific role.
• Continuous monitoring for unusual account activity, including login anomalies and transaction irregularities.
• Regular security assessments of platform infrastructure and third-party integrations.

While we take reasonable steps to protect your data, no platform can guarantee absolute security. You also play a role in keeping your account secure — do not share your login credentials, and contact support immediately if you suspect unauthorised access to your account.

06

Cookies and Tracking

168mnl uses cookies and similar tracking technologies to operate the platform, maintain your session state, and understand how players navigate the site. The types of cookies we use include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security tokens that protect your account from cross-site attacks. Disabling these will prevent the platform from working correctly.
• Functional cookies: Used to remember your preferences such as language settings and display options so you do not have to reset them on each visit.
• Analytics cookies: Help us understand which sections of the platform are most visited, where users encounter issues, and how to improve the overall experience. Data collected through analytics cookies is aggregated and does not personally identify you.
• Security cookies: Support fraud detection and abuse prevention by helping us identify unusual session patterns or suspicious access attempts.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the 168mnl platform normally. We do not use cookies to serve third-party advertisements on the platform.

07

Your Rights

As a 168mnl user based in the Philippines, you have the following rights with respect to your personal data. You can exercise these rights by contacting [email protected] with your account details and a description of your request.

We will respond to verified data rights requests within a reasonable timeframe. Some requests may be subject to identity verification before we can action them.

08

Data Retention

168mnl retains personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. The general retention principles we follow are:

• Active account data is retained for the full duration of your account's existence on the platform.
• Transaction records and gaming activity logs are retained for a minimum period after account closure for financial and legal compliance purposes.
• KYC and identity verification documents are retained in line with applicable anti-money laundering and know-your-customer requirements.
• Customer support communications are retained for a reasonable period to support dispute resolution and quality assurance.
• Data collected through cookies and analytics is retained for limited periods and is regularly purged in line with our internal data management schedule.

When data is no longer required and retention obligations have been met, it is securely deleted or anonymised so that it can no longer be linked to an individual account.

09

Minors and Age Policy

168mnl is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals below this age. The registration process includes an age declaration, and identity verification is used to confirm that account holders meet the minimum age requirement.

If we become aware that personal data has been collected from a person below 21 years of age, we will take immediate steps to close the account and delete the associated data. If you believe that a minor has registered on the platform, contact us at [email protected] so we can investigate promptly.

Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online gaming platforms, including 168mnl. For guidance on safer gaming practices, visit our Responsible Gaming page.

10

Contact and Policy Updates

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, you can reach the 168mnl support team at [email protected]. Please include your registered account details and a clear description of your request so we can respond efficiently.

168mnl may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When changes are made, the "Last updated" date at the top of this page will be revised. Significant changes may also be communicated through platform notifications to registered account holders.

Continued use of the 168mnl platform after an updated Privacy Policy has been published means you accept the revised version. If you disagree with a material change, you should stop using the platform and contact us to arrange account closure and data handling in accordance with your rights.

For general platform questions, visit our FAQ page or review our Terms and Conditions.